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When you order products through InnoVapor, LLC, we request that you provide us with certain Personal Information on our order form to allow us to process and ship your order. You must provide contact information (such as name, address, phone number, and e-mail) and financial information (such as credit card number, expiration date, and verification code). When ordering our products, you agree to provide accurate and complete Personal Information.
InnoVapor, LLC will only share the Personal Information you provide to us with outside parties to the extent necessary to process and ship your order. For example, we must release your credit card information to the card-issuing bank to confirm payment for product and services purchased from our website and release your address information to the delivery service to deliver the products that you ordered. We do not share your Personal Information with others not associated with processing and shipping your order.
InnoVapor, LLC does provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We and our service partners may use your Personal Information to operate our sites and to deliver our services.
If required by law enforcement or judicial authorities, InnoVapor, LLC will provide Personal Information to the appropriate government authorities. We will disclose Personal Information upon receipt of a court order or subpoena and/or to cooperate with a law enforcement investigation. InnoVapor, LLC will fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. InnoVapor, LLC reserves the right to report to law enforcement agencies any activities that we believe to be in violation of the law.
InnoVapor, LLC may also use the Personal Information collected to contact customers regarding important changes to our website, new services and special offers we think you will find valuable. You will be given the opportunity to notify us of your desire not to receive these offers through our client portal or by sending an e-mail request to support@innovapor.com.
InnoVapor, LLC collects tracking data when users visit our website. Whenever you request a page through your browser, navigation data such as your IP address, browser and version, operating system, date and time and the site from which you came are stored in a log file. We use this data to analyze visitors' use of our website in order to make improvements to our website.
InnoVapor, LLC may share this anonymous traffic and demographic information in aggregate form with other business partners. We do not share any information with anyone that can identify an individual user.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. The InnoVapor, LLC website uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. When entering Personal Information, we strongly recommend an SSL-enabled web browser.
You always have access to the information we have about you. To review and update your personal contact information, simply log into our client portal. You may also e-mail support@innovapor.com to have the information changed.
If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us by sending an email to support@innovapor.com
The Terms and Conditions of Sale apply to all transactions between the company hereby called InnoVapor, LLC and any person who places an order from InnoVapor, LLC hereby called Customer. Any person that creates an account and becomes a Customer acknowledges having read the Terms and Conditions of Sale and declares to be of the legal age of 19 before placing an order. Unless otherwise specified in writing, all transactions between InnoVapor, LLC and its Customer are determined by the Terms and Conditions of Sales described here and are accepted by the Customer.
All items available for purchase from InnoVapor, LLC are hereby called products. These products are NOT intended to diagnose, treat, cure, or prevent any mental and/or physical conditions. People should not use these products if they: 1) are under the age of 18, 2) have weak or impaired immune systems, 3) are allergic to nicotine-based products, 4) have heart conditions and/or blood-pressure problems, 5) are pregnant. InnoVapor, LLC makes no claims intended to replace the advice of your healthcare professional and advises all Customers to consult with a physician prior to using these products. These products are NOT sold for smoking cessation and as such, InnoVapor, LLC makes no claims as to the success these products may have for use as a smoking cessation device.
By purchasing these products, Customer agrees to use products at their own risk. Under no circumstances will InnoVapor, LLC be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have caused in connection with use of or reliance on any products.
The InnoVapor, LLC website shows product availability up to 99 units. Customer can order only products that InnoVapor, LLC has in stock. No backorders will be accepted. For orders of 100 units or more, please contact us at support@innovapor.com for discount pricing and availability. All orders are subject to acceptance by InnoVapor, LLC and may be refused for any reason. All orders must be paid in full prior to shipping (see payment options on order form). Orders shipping to Idaho addresses will be charged a 6% sales tax.
InnoVapor, LLC ships only via United States Postal Service with Delivery Confirmation. Orders of $29.97 or more receive FREE First Class Mail service. InnoVapor, LLC does not charge a handling fee. Adult Signature Confirmation is available at no additional cost to Customer. Put "Signature Confirmation" in the custom request section. Priority and Express services are available for an additional cost. For expedited delivery requirements, InnoVapor, LLC will make any reasonable attempt to meet the Customer's delivery requirements. For immediate service call 208-761-0895. InnoVapor, LLC will not be held responsible or liable for delivery issues or delivery failures, and will not be held liable for any loss the Customer may suffer as a result of late delivery or refusal of their order. InnoVapor, LLC will not be held responsible or liable for any package once the United States Postal Service scans it into their system. Insurance is available for an additional $2. InnoVapor, LLC will replace a lost or damaged package with insurance.
To insure quality, all products are inspected by InnoVapor prior to shipping. Upon receipt of package, Customer shall inspect products for order accuracy. Customer must notify InnoVapor, LLC at support@innovapor.com of any order discrepancy within 7 days of receipt of their products. Upon notification, Customer will be contacted by InnoVapor, LLC to make arrangements to rectify the issue. If the order is correct but Customer chooses to return some or all of the products, Customer must also notify InnoVapor, LLC, to make arrangements for return. InnoVapor, LLC will accept returns of UNUSED products (returns of ULTRApure E-Liquid are NOT allowed) within 30 days of original shipping date. Customer need not explain the reason for the return but must return products in the original package and include the original packing list. Customer is advised to adequately insure package and ship with delivery confirmation. InnoVapor, LLC will reimburse Customer for the amount of the returned products only. The original and return shipping charges will NOT be reimbursed or refunded. InnoVapor, LLC will NOT grant refunds for products damaged by the Customer. Any product deemed defective by the Customer, within 30 days of receipt (7 days for atomizers), shall be subject to replacement or refund by InnoVapor, LLC upon inspection and approval. Upon approval, InnoVapor, LLC will, at the Customers discretion, replace the defective product or refund the entire amount of the product.
All products on this website are consumable and will eventually need replacing after a length of time depending on usage and treatment. Estimations of product performance and duration are based on factory specifications. InnoVapor, LLC makes no claims to the actual performance and duration the Customer may experience with these products. InnoVapor, LLC offers only products we believe are of high quality. Our ultimate goal is to provide you, our Customer, with products and service to exceed your expectations.
If any term or provision of these Terms and Conditions of Sale is held invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions of Sale had been agreed with the invalid illegal or unenforceable provision eliminated.
InnoVapor, LLC reserves the right to modify and/or change its Terms and Conditions of Sale without notifying the Customer. InnoVapor, LLC reserves the right to adjust pricing without notifying the Customer and will honor our website pricing at the time of Customers order.
This website and intellectual property rights in its design, text, graphics, and selection and arrangement thereof, together with the logos and trade names depicted in this website belong to InnoVapor, LLC.
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